Fibwas Com Privacy Policy — Our Commitment to Protecting Your Information

Any information you share on fibwas com is fully secure. How it's collected, where it goes, and how it's protected — all of it is explained here in plain, straightforward terms.

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In brief: fibwas com never sells your personal information, never shares it with third parties without your consent, and only uses it to the extent necessary to provide you with our services. Full details are provided below.

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Introduction & Overview

This Privacy Policy governs the data relationship between fibwas com and its members. fibwas com is a licensed online gaming platform serving players in Bangladesh. We believe you should have full control over your personal information.

This policy is written in plain language so you can understand every point clearly. By registering on fibwas com, you agree to the terms of this Privacy Policy.

  • This policy applies to the fibwas com website and mobile platform.
  • This policy is a supplement to fibwas com's terms and conditions.
  • For any questions, contact us at support@fibwascom.com.
2

What Information We Collect

Fibwas com only collects the information necessary to provide you with our services and to keep the platform secure. Requesting unnecessary or irrelevant data goes against our policy.

Data type Example Why It Is Needed
Identity Information Name, date of birth, national ID Age Verification & KYC Legal Requirements
Contact Information Mobile number, email Account verification, OTP, and important notifications
Financial Information BKash/Nagad number, transaction history Deposit & Withdrawal Process
Usage Information Game history, betting patterns, session duration Service Improvement & Responsible Gaming Monitoring
Device information IP address, browser, operating system Security & Fraud Prevention
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How We Collect Your Information

Fibwas com collects information in several ways. Most of it comes directly from you — when you register, make a deposit, or contact support.

  • Information Provided Directly: Information you provide through registration forms, KYC verification, payment forms, and support chat.
  • Automatically Collected Information: As you use the platform, information is collected through cookies and log files.
  • From Third Parties: Payment providers (bKash, Nagad) send transaction confirmation details.
  • Government Verification: For identity verification under legal obligations, your information may be cross-checked with the relevant authorities.

fibwas com never collects additional information without your permission. If any new data is ever required, you will be notified separately.

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Why We Use Your Information

Fibwas com uses your data only for the specific purposes it was collected for. Using data beyond those purposes is a violation of our policy.

  • Account Management: For registration verification, login security, and account recovery.
  • Payment Processing: To process deposits and withdrawals correctly.
  • Legal Obligations: For KYC, AML (anti-money laundering), and license compliance.
  • Platform improvement: To understand which games are most popular and where any issues may exist.
  • Security: To detect fraud, multiple accounts, and suspicious activity.
  • Responsible Gaming: To alert members when unusual betting patterns are detected.
  • Marketing: Promotional offers are only sent with your consent.
5

Sharing Information with Third Parties

Fibwas com never sells your personal information. In certain situations, however, limited data may be shared with third parties.

  • Payment Providers: bKash, Nagad, and Rocket receive only the information needed to verify transactions.
  • Game Providers: Providers such as Evolution and Pragmatic Play receive gaming session data — but not your personal information.
  • Regulatory authority: Disclosure of information is required under licensing conditions or by legal order.
  • Technology Partners: Analytics and security service providers — under contractual confidentiality agreements only.

Rest assured: fibwas com does not sell or share your data with any advertiser or data broker — under any circumstances.

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Cookies & Tracking Technologies

When you visit fibwas com, cookies may be saved to your browser. These are small text files that help improve your browsing experience. fibwas com uses four types of cookies:

Essential Cookies Performance Cookies Functional Cookies Security Cookies
  • Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
  • Performance Cookies: To understand which pages are visited most — using anonymous data.
  • Functional Cookies: To remember your preferred language and game categories.
  • Security Cookies: To identify suspicious login attempts and fraud.

You can delete or block cookies through your browser settings, though doing so may affect some platform features.

7

Your Data Security

Fibwas com uses industry-standard technology to protect your data. This isn't just a promise — our license requirements mandate the highest levels of security.

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SSL 256-bit encryption
All data transmitted between fibwas com and your browser is encrypted — no third party can intercept it.
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Financial Data on a Separate Server
Payment information is stored on a separate, secured server — isolated from the main platform server.
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24/7 Security Monitoring
The fibwas com security team monitors for unusual activity around the clock.
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Password Hashing
Your password is never stored as plain text — only an encrypted hash is kept.
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Access Control
Only authorised fibwas com staff can access specific data, and every access is logged.
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Your Rights

You have important rights regarding your personal information on fibwas com. To exercise any of these rights, please contact us at support@fibwascom.com.

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Right to Access

You can request to see what information fibwas com holds about you.

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Right to Rectification

You can request corrections if any of your information is inaccurate.

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Right to Erasure

You can request that your data be deleted after your account is closed.

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Right to Restrict Processing

You can request that your data no longer be used for a specific purpose.

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Right to Data Portability

You may request a copy of your data in a standard, portable format.

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Right to Opt Out of Marketing

You can opt out of promotional SMS and email communications at any time.

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Protection of Minors' Data

Fibwas com is strictly not intended for anyone under the age of 18. We do not knowingly collect or process personal information from minors.

If a minor creates an account using false information and this is detected, the account will be closed immediately and all associated data will be deleted. If you are aware of such a case, please contact us at support@fibwascom.com.

10

Data Retention Period

Fibwas com does not keep your data longer than necessary. Retention periods vary depending on the type of information:

  • Account Information: For the duration your account is active, and for a minimum of 5 years after closure (as required by law).
  • Transaction Data: 5–7 years, in accordance with financial regulatory requirements.
  • Customer Support Logs: 2 years.
  • Cookies & Session Data: Until the session ends, or a maximum of 1 year.
  • Marketing Preferences: Until you opt out.

Due to legal obligations, certain information must be retained for a specified period even after an account is closed. This is part of international AML compliance requirements.

11

Privacy Policy Updates

Fibwas com may update this Privacy Policy when necessary. For any significant changes, you will be notified in advance by SMS to your registered mobile number or by email.

Continuing to use the platform after any changes have been made will be considered acceptance of the updated policy. The date of the most recent update will always be shown at the top of the page.

  • Privacy complaints: support@fibwascom.com
  • Live Chat: bottom-right corner of the website
  • Support hours: 24 hours a day, 7 days a week

Core Principles of Data Protection at fibwas com

The Six Principles Behind Our Privacy Protection

No Data Sales

Fibwas com never sells your data to third parties. This is not part of our business model — because we do not believe your information is a product.

End-to-End Encryption

All data between fibwas com and your device is protected with SSL 256-bit encryption. No one can intercept or alter this information in transit.

Restricted Access

Only authorised fibwas com staff can access specific data. Every access is logged and reviewed on a regular basis.

Transparent Policy in Plain Language

The fibwas com Privacy Policy is written in plain language — no complex legal jargon. We want you to actually understand it, and that's exactly why we wrote it this way.

Consent-Based Marketing

Fibwas com only sends promotional messages with your consent. You can opt out at any time — no questions asked.

Regular Security Audits

Fibwas com's security systems are regularly audited by independent third-party experts to identify and address any vulnerabilities.


Fibwas com Privacy Policy — A Clear, Plain-Language Explanation

When signing up on an online platform, the first question that comes to mind is: where does my information go? That's a completely reasonable question to ask. fibwas com doesn't hide the answer. That's why this Privacy Policy has been written in plain, straightforward language rather than complex legal jargon.

When registering on fibwas com, providing certain information is mandatory — your name, mobile number, and date of birth. Without these, your account cannot be created. The reason is straightforward: our licensing terms require age verification. fibwas com cannot permit anyone under 18 to participate, so verifying your date of birth is a requirement we cannot waive.

Your mobile number and email are needed for a clear reason — without OTP verification, your account cannot be properly secured. fibwas com never sells your mobile number to advertisers. Promotional SMS messages are only sent with your permission, and you can opt out at any time.

Many users are understandably cautious about sharing payment details — especially bKash or Nagad numbers. At fibwas com, payment information is stored on separate, secured servers. It is used solely for processing transactions — nothing else. Only the details needed to verify a transaction are shared with payment providers; your full account information is never disclosed.

Under financial regulatory law, fibwas com is required to retain transaction records for a number of years. This is not our choice — it is a legal obligation. That said, this data is used strictly for legal purposes and never to send you more marketing.

Fibwas com retains your gaming data — which games you played, how much you wagered — for two reasons. First, to improve the platform by understanding which games are most popular. Second, and more importantly, to support responsible gaming. If a member's betting pattern suddenly becomes unusual — for example, placing large bets in rapid succession — fibwas com can detect this and send the member a warning. This is protection, not surveillance.

Cookies make a lot of people uneasy, and that is understandable. But fibwas com does not use cookies to track you. They primarily serve to keep your session active so you do not have to log in every time, remember your preferred game categories, and detect suspicious login attempts. Performance cookies operate anonymously — they do not identify you personally.

It's worth going into a little more detail about your data rights at fibwas com. You can request to see what information we hold about you at any time. If anything is incorrect, you can ask us to correct it. If you close your account, you can request that your data be deleted — though certain information must be retained for legal reasons. Opting out of marketing messages takes just a single email.

The fibwas com security team monitors servers around the clock. Any suspicious activity — such as repeated login attempts from a single IP address — is automatically blocked and you are notified immediately. Your part is simple: keep a strong password and enable two-factor authentication.

At its core, fibwas com's privacy policy comes down to this — your data belongs to you. We only use what's necessary to provide you with our services, and everything else is kept fully secure. If you have any questions or concerns, reach out to support at any time — fibwas com is always ready to help.


Member FAQs

Frequently Asked Questions About Privacy & Your Account

Using fibwas com's responsible gaming tools is straightforward. Log in to your account, go to Account Settings, and you will find the Responsible Gaming section. From there, you can set daily, weekly, or monthly deposit limits. Limits take effect immediately once set. You can lower a limit at any time, but increasing one requires a 72-hour cooling-off period — this is intentional, to prevent impulsive decisions from overriding the limits you set. Loss limits and session timers can be configured the same way. If you run into any issues, reach out via the support chat.

If you forget your password, go to the fibwas com login page and click the "Forgot Password?" link. Enter the mobile number or email you used during registration and an OTP will be sent to you. Use that OTP to set a new password. The whole process takes under two minutes. If you no longer have access to your mobile number or email, contact fibwas com support — your account can be recovered through identity verification. Once your new password is set, we strongly recommend enabling two-factor authentication to prevent this from happening again.

Your Data Is Safe — Join fibwas com with Confidence

You have read the Privacy Policy — now take a moment to register. It is free and takes under a minute. A 200% bonus on your first deposit and 500+ games are waiting for you.

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